Due to the immense popularity of Maddle's product, it can happen that they are sold in pre-order. By pre-ordering, you are reserving the item on the corresponding container batch, and once we acquire the product at our warehouse, it will get shipped within the shortest delays we can. Getting your order to you as quickly as possible is our top priority! Please refer yourself to the individual products' page to find out more about the availability of the item. If the items are in pre-sale, the dates will correspond to the estimated date of reception at our warehouse.
Once the stock is received at our warehouse and your order leaves our facility, transit times ranges from 1 to 4 business days across Quebec & Ontario, depending on your location and the volume of shipping that goes through your area. For regions outside of QC & ON, transit time can take a few more business days.
Please allow up to 1 business day for order fulfillment and 1 business day for the carrier to come pick up your order.
Shipping to USA : Please allow 1 to 3 business days to be prepared for shipping and picked up at our warehouse.
Once the order is shipped, we do not control the delays, as well as the delivery time. If you have any requests regarding those, please take them up directly with the carrier's customer service.
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