How long does it take for returns to be processed and to receive a refund?

If a return-refund request has been initiated, please follow the instructions provided by our support team to return your package.

Once the package is received in our warehouse, the processing time is 3-5 business days as all items must be inspected before being accepted. You will receive a confirmation email as soon as the refund is processed. Once your order is refunded, please allow up to 10 business days for the transaction to appear on your bank statement. 

Upon receiving and inspecting the returned product, we will issue a refund according to the reason for the return. This includes assessing whether the product is defective or if it has been used. If the product is deemed defective, the refund will include the cost of return shipping. 

For non-defective returns, deductions may apply as outlined in our policy.

All refunds or exchanges will be made in the original form of payment.

Please visit our Return Policy for more information.